Security Update KB4493478 NT AUTHORITY\SYSTEM. Security Update KB4470788 NT AUTHORITY\SYSTEM 1. Version 1905 (Build 11629.20196) (click-to-run)ĭescription HotFixID InstalledBy InstalledOn BUT, on the off chance that next months updates do the same thing, I'd like to be able to head it off. Like i said, the last report of Foxit missing was on the 22nd, so hopefully it's not happening anymore. Most have core i3 gen5 or better, with 4GB RAM and up. The only evidence we could find was the above in the Event Viewer.Ĭomputers are a mix of Dell Optiplex from the last 3-5 years. Less than a week later, users started reporting that the PhantomPDF shortcut was not working and we investigated. We deployed in much the same way as office, remotely using a batch file with. We prepped for about a week and used the MS Office deployment tools to install Office 365 32 Bit on the monthly update cycle.Ī week later, the client purchased 40 licenses of Foxit PhantomPDF. Initially, we had Office 2010 32 Bit, but the client opted to upgrade to 365 Pro. The Program Files (x86) folder structure was still in tact but all the files were gone, exe dll etc.Ībout a month ago we replaced all hard drives in the clients PCs, re-imaged with win 10 pro, and updated fully. Do you want to undo those changes?Īt least a dozen clients computers, between 5/14 and 5/22 had Foxit basically disappear. You must undo the changes made by that installation to continue. An installation for Foxit PhantomPDF is currently suspended. In the middle of a BUNCH of Office messages about updates:ĥ/14 Office 16 Click-to-Run Extensibility Component - Error 1704. I won't bury the lede here, according to my event logs, Office 365 updates uninstalled Foxit PhantomPDF a few days after I installed it. They said they would start a ticket there, but it might take a long time. They basically brushed me off and said it was a Microsoft issue.
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